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The Working Against Violence Support Service (WAVSS) is the Regional Domestic and Family Violence (DFV) service for Logan and the Redlands.
We are a not-for profit, non-government organisation funded by the Department of Communities, Child Safety and Disability and governed by a Board of Management.
WAVSS offers free information, support and counselling for people, predominantly women and children, experiencing domestic and family violence.
We provide a cushion of support and soft entry points where at risk and vulnerable clients can safely, and more easily access services and receive tangible outcomes in a welcoming and non-threatening way.
WAVSS has an impeccable reputation for the provision of specialist crisis support and integrated system response.
We work to increase women’s safety by leading and participating in coordinated partnerships and safety networks both locally and across the state.
We also work proactively to instigate modern intervention and prevention strategies across community that significantly (critically) impact social and systemic change.
"To live in a world with a societal non-acceptance of domestic and family violence."
Click here to see WAVSS full Vision, Mission and Objectives
With over 220 different cultural groups in Logan, WAVSS has built community goodwill, trust and positive relationships when responding to individual client need and working with multicultural diversity. Together with our community and service partners, WAVSS has played an active role in coordinating the highly effective Logan City Integrated Community Response (ICR) for almost 20 years.
Our centre in Logan
Our centre in the Redlands
Establishing WAVSS Across The Redlands is an exciting time for our service. Our work in Cleveland Court over the past five (5) years has already opened WAVSS local service provision, partnerships and fondness for the Redlands community. Our goal now is to pick up and extend our very successful approach from the Logan community, and repeat the same basic framework, community connection and integrated partnership work ‘across the Redlands’.
Bahrs Scrub 4207
Boronia Heights 4124
Browns Plains 4118
Cedar Creek 4207
Cedar Grove 4285
Cedar Vale 4285
Chambers Flat 4133
Daisy Hill 4127
Edens Landing 4207
Greenbank 4124Heritage Park 4118
Logan Central 4114
Logan Reserve 4133
Logan Village 4207
Mt Warren Park 4207
New Beith 4124
North MacLean 4280
Park Ridge 4125
Park Ridge South 4125Priestdale 4127
Regents Park 4118
Rochedale South 4123
Shailer Park 4113
South MacLean 4280
Veresdale Scrub 4285
Waterford West 4133
Our Logan service covers the following areas:
Our Redlands service covers the following areas:
Alexandra Hills 4161
Mount Cotton 4165
Redland Bay 4165
Victoria Point 4165
Wellington Point 4160
And the South Moreton Bay Islands (SMBI):
Coochiemudlo Island 4184
Karragarra Island 4184
Lamb Island 4184
Macleay Island 4184
Moreton Island 4025
North Stradbroke Island 4183
Russell Island 4184
Cleveland DV Court
Every Wednesday from 9am
(a WAVSS staff member will be there from 8:30am)
Wynnum DV Court
Every Tuesday Morning
Beaudesert DV Court
Every Monday from 9am
(a WAVSS staff member will be there from 8:30am)
"Regional domestic violence services facilitate coordination across agencies within the local community to ensure safety is the first priority, to reduce the burden on victims of violence trying to navigate a complex system, and to ensure an appropriate and effective response is provided regardless of the first point of contact in the system. Historically, some of the local coordinated responses have been referred to as integrated responses."
Queensland Domestic Violence
Services Network (QDVSN).
Together with our local community and service partners, WAVSS leads the highly-functioning Logan City Integrated Community Response (ICR) partnership, which includes core membership for targeted safety response.
The Logan City ICR has been operating for close to 20 years with a strong community commitment to increasing safety for women and children experiencing domestic violence. As the lead agency for the ICR, WAVSS has a Memorandum of Agreement (MOA) to work effectively with over 30 community agencies in the Logan region, and 10 agencies in Beaudesert.
The ICR provides system safety through:
WAVSS Integrated Response efforts make a difference by effecting collaborative efforts at the point of crisis for women and children who are under immediate safety risk or in need of protection. The true effectiveness of a highly functioning Integrated Response happens behind-the-scenes, beyond regular meeting attendances, when members are able to host a round robin of immediate response to meet pressing safety needs.
There are many local services and community leaders in the Redlands community who are actively committed to working together to address domestic violence and to increase safety for women and their children. These include members of the Redlands DV Action Group chaired by Redland City Council, and the core Stakeholder Group which provides a range of integrated responses working in partnership through Cleveland Court.
As well as the core Integrated Response work, the broader RIR community membership will continue to work together to connect services, give information, provide support structures and share resources to create a stronger web of support for women and children experiencing domestic and family violence. Along with holding regular group meetings, these strong linkages make a real difference in best advocating for and providing the necessary system supports to enhance women’s safety.
Maintaining the confidentiality of client information and ensuring security of client records is a priority at WAVSS. Clients will be fully informed about limits to confidentiality within the service, the purposes for which the information is obtained as well as how it may be utilised. Legal requirements or compelling ethical or moral reasons can demand otherwise. Where possible, the client will be informed of this prior to action being taken.
As a client of WAVSS you have the following rights:
To receive sensitive, respectful service regardless of social status, age, sexuality, race, ethnicity, religion or political belief.
To receive the services of an interpreter if necessary.
To remain anonymous.
To know the name, qualifications and professional status of your counsellor, and to be offered an appointment time that is mutually convenient to both the client and the worker.
To clear, concise information regarding your counselling.
To be informed of management plans regarding counselling, and be given the opportunity to accept or reject planned approaches.
To give or withhold information (even though the withholding of information may limit the amount of help that can be provided by the service).
To gain access to your file in the presence of your counsellor, and to have your comments recorded upon request.
To consent or not consent to participate in research, or receive services from students.
To be assured of confidentiality at all times, within legal and ethical guidelines.
As a client of the service we ask that you treat workers and other people in the service with respect and dignity. You can do this by letting us know if you need to change your appointment. You can also help by letting us know your thoughts about the service you received by completing a 'feedback form' which can be found in reception.
To see all our past and upcoming events, as well as community events, click here or please check out our Facebook pages:
Candle Lighting Remembrance Ceremony, May 2015 - Over 220 Logan community members attended the ceremony in remembrance of those who have died from Domestic Violence.
p: (07) 3808 5566
Copyright © 2015, Edited Sept 2015